ONLINE SERVICE GIVES BUSY PARENTS FLEXIBILITY IN FINDING RESOURCES FOR THEIR CHILD’S DEVELOPMENT OR BEHAVIORAL CONCERNS
Help Me Grow Orange County Launches A Web-Based Tool for Parents to Access Any Time of Day
Today, parents deal with a long list of daily responsibilities to keep their households running efficiently. If both parents work outside of the home, the window to get things done becomes smaller and smaller. In Orange County, about 55 percent of women with children under 6 years old are employed, according to data from the most recent U.S. Census Bureau issued in 2009. Fast forward three years to 2012, and it’s fair to guess that more women are in the work place, which in many cases, means that both parents are sharing the role of provider.
In these busy households, what happens when a child starts to exhibit developmental or behavioral problems? When does a busy parent have the time to find help when they are at work all day? That’s where Help Me Grow’s new online service comes to the rescue.
Help Me Grow Orange County connects children and their families to developmental services to enhance the behavior and development of children birth to six years. When a parent uses the online portal, a Care Coordinator takes note of their concerns and will refer them to programs and services that may best assist the child and family. They also help the parent navigate the “developmental services system,” which can often be intimidating and confusing.
With the addition of their new web-based tool, Help Me Grow Online allows busy parents/caregivers and even physicians in Orange County the chance to learn about resources any time of day through their preferred method of communication whether it be via phone or by e-mail. This new online service offers the necessary flexibility to working families.
Help Me Grow Online ensures that each submission is handled individually with no automation, ultimately delivering a personalized experience every step of the way. Parents can easily use Help Me Grow Online to answer their questions and concerns and can expect support through referrals, connection to resources and follow up.
Funded by the Children and Families Commission of Orange County, Help Me Grow’s services include:
- Listening to parent and caregiver concerns to help them decide which services can address the needs of their family.
- Providing referrals to services that are free, low-cost or fee-for-service. Connecting families to developmental screening opportunities for children under 5 year of age.
- Conducting follow-up care coordination to ensure a program or service was accessed and if the parent needs any additional support.
- Finding resources for parents of all income levels, cultures and languages.
Visit www.helpmegrowoc.org/portal/ to access the online portal. Here you will find the answers to your concerns and questions regarding your child’s development or behavior.
ABOUT HELP ME GROW
Help Me Grow Orange County connects children and their families to developmental services to improve the behavior and development of children birth to six years. Parents can call 1.866.GROW.025 or go online and access a Care Coordinator who will listen to and evaluate needs based on information from parents and provide intake, triage, referral and connection to developmental services. For more information, visit www.helpmegrowoc.org.
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